F.A.Q

• Can I get these products in my country?

Yes, you can, we sell all around the world. But shipping time may vary depending on where you live. During the checkout process, you can select your country from the list of available options.

• What is your company all about?

We are an LTD company, selling via e-commerce. Working as 2 entrepreneurs’, bringing the best customer service we possibly can.

• What payment methods do you accept?

Any of the payment options at the bottom, you can pay with them. They vary from PayPal, debit card, credit card, apple pay and even Shop app pay. You can select your preferred payment option during the checkout process.

• How can I contact your customer support team?

Via our email at jamie.bizz116@gmail.com or chatting system at the bottom right. We will get back to you as soon as possible. We will help you with whatever you help with. We are available every day, 24/7.

• How long does shipping take?

Shipping times vary depending on your location and the product. Typically, it takes 5-14 days.

• Are there any discounts or promotions available?

Yes, you can get 10% off your first purchase. We also do the occasional limited time deals for products.

• Can I cancel my order after it's been placed?

Yes, and a refund will be sent within 3-5 working days. For more assistance, please contact our customer support team, via email at jamie.bizz116@gmail.com.

• What security measures do you have to protect my personal information?

We take data security seriously and use industry-standard encryption protocols to safeguard your information. This includes encryption, access controls, regular security audits, and compliance with relevant data protection regulations. For more details, please review our privacy policy.

• How can I provide feedback or suggestions?

We welcome your feedback and suggestions! You can submit them through our contact form or email us at jamie.bizz116@gmail.com.

• Can I change my shipping address after placing an order?

You may be able to change your shipping address if your order hasn't shipped yet. Please contact our customer support as soon as possible for assistance.

• How can I track my order?

After your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

• What is your return policy?

We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving the item. Please visit our Refunds & Returns page for detailed instructions on how to initiate a return.